Legal Information

Contracting partner: ALANDIA is a company of ALANDIA GmbH and Co. KG, represented by ALANDIA Verwaltungsgesellschaft mbH, which is represented by Managing Director Dr. Mike Schallehn, Bismarckstrasse 49, 50672 Cologne (phone: +49 (0)221 424 8749, fax: +49 (0)221 424 8741, e-mail: mail@alandia.de).

Customer service: mail@alandia.de 

Product descriptions

  1. With regard to the contents of the online shop and the quality of the products offered therein, reference is made to the description of the products in the online shop as well as to the information within the framework of the ordering process.
  2. Images of the products in the online shop are only shown as examples and may deviate slightly from the actual appearance in individual cases. Insignificant, minor deviations from the product specifications are only permissible if and to the extent they are not unreasonable for the customer.

Conclusion of the contract

  1. The presentation and advertising of products in our online shop does not constitute a binding offer to conclude a sales contract.
  2. A sales contract is concluded exclusively in electronic business transactions via the ordering platform of our online shop. The order process for the conclusion of a contract on our ordering platform includes the following steps:
    Order process/steps to conclude a contract:
    1.  Begin by placing the desired products in the shopping cart.
    2. By clicking on the button "Checkout" you will arrive at Step 1, where you can enter your data. Here you can log in to your existing customer account or enter your personal data as a new customer or guest. Alternatively, you can use the "PayPal Checkout" button integrated in the shopping cart to complete the order and use the data stored there.
    3. In Steps 2 and 3, please enter or confirm your billing and shipping address.
    4. The shipping and payment method of your order will then be indicated. By clicking the button "Next," you will arrive at Step 6.
    5. Please check your order here and send it by clicking the button "Payable Order." With this, you place a binding order.
      You can change and view the data at any time before submitting your order. However, the order can only be submitted and transmitted if you have accepted these terms and conditions by clicking on the corresponding button and thus included them in your order.
  3. We will immediately confirm the receipt of your order via our online shop by e-mail. Such an e-mail does not yet contain a binding acceptance of the order, unless, in addition to the confirmation of receipt, it also declares acceptance of the order.
  4. The contract comes into effect when we issue the declaration of acceptance, which is sent by a separate e-mail (confirmation of order and shipping), at the latest, however, with delivery of the goods. In this e-mail or in a separate e-mail, but at the latest on delivery of the goods, the contract text (consisting of order, terms and conditions, declaration of revocation and order confirmation) will be sent to you by us on a permanent data carrier (e-mail or paper printout) (contract confirmation). The language of the contract is German. The text of the contract is stored in compliance with data protection regulations.
  5. If the delivery of the goods you have ordered is extraordinarily and unexpectedly not possible, for example because the corresponding goods were not delivered on time or completely by third parties, we shall refrain from a declaration of acceptance. In this case, a contract is not concluded. We will inform you immediately and refund any compensatory measures already received.

Child protection

  1. In accordance with the requirements of youth protection, we only supply alcoholic beverages to persons over the age of 18. By confirming your age and accepting our general terms and conditions of business within the framework of the order process, you declare that you are of legal age and legally competent. By submitting an order, you confirm that you are over 18 years of age and that all age, name, and address details are correct. We reserve the right to carry out corresponding checks. As a customer, you are obliged to ensure that only you or a person of legal age who is authorized by you can take delivery of the goods. Insofar as persons who are not of legal age place orders stating false facts and/or without the approval of their authorized representatives, we hereby revoke these contracts as a precautionary measure in accordance with § 111 BGB (German Civil Code).
  2. Within the scope of delivery, an additional age verification can be carried out at any time by the shipping service provider, given that the person who receives the delivery provides a justified reason for this. The ordered goods will not be delivered to persons under 18 years of age. If the delivery cannot be handed over due to age verification at the front door, you must bear the additional costs for the return of the order.

Pricing and payments

  1. All prices in our online shop are final prices (gross prices) in euros including the statutory value added tax and are to be understood plus shipping costs.
  2. For all deliveries, we charge you separately shipping costs, which are indicated in our prices in our online shop. The price including VAT and shipping costs will also be displayed in the order form before you place your order.
  3. For orders via our online shop, you can only make payments via the payment methods indicated in the online shop. We reserve the right to make changes at any time. In particular, we are entitled to refuse the requested payment methods or to offer other payment methods.

Delivery and shipping

  1. Unless otherwise stated in the order, delivery will be made from our warehouse to the delivery address given by the buyer at the time of registration or order.
  2. Shipping is always carried out at our discretion by parcel service, courier, forwarding agent, or by ourselves. The delivery is generally made only curbside in front of the house of the delivery address.
  3. The dispatch of the goods takes place according to the respective delivery time information on the respective product page in our online shop. If there is no indication of delivery time, the deadline is 14 working days. Workdays in this sense are all calendar days that are not Sundays or public holidays. Unless otherwise stated, the period begins with the receipt of the order by us.
  4. If we are unable to deliver the goods specified in the order on time due to force majeure, we will inform you immediately and at the same time notify you of a new delivery period appropriate to the circumstances. If we are unable to deliver the goods within the new delivery period due to force majeure, we shall be entitled to withdraw from the contract. Any payments already made will be refunded immediately. An event for which we are responsible does not constitute force majeure.