Revocation policy/returns

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have the right of revocation in accordance with the statutory provisions.

If you as a consumer make use of your right of revocation according to § 7 Para. 1 of these General Terms and Conditions, you must bear the regular costs of the return shipment.

In all other respects, the provisions which are reproduced in detail in the following

instruction on the right of revocation apply to the right of revocation.

Right of revocation

You have the right to revoke this contract within fourteen days without providing any reasons.

The period of revocation is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods or has taken possession of them.

In order to exercise your right of revocation, you must notify us (ALANDIA GmbH & Co. KG, represented by ALANDIA Verwaltungsgesellschaft mbH, which is represented by Managing Director Dr. Mike Schallehn, phone: +49 (0)221 424 8749, fax: +49 (0)221 424 8741, e-mail: by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we will refund to you immediately all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us) and within fourteen days at the latest from the date on which we receive notice of your revocation of this contract.  We will use the same means of payment for this repayment as you used in the original transaction, unless otherwise expressly agreed to with you; under no circumstances will you be charged any fees for this repayment.  We may refuse the repayment until the goods have been returned to us or until you have provided proof that you have returned the goods, whichever comes earlier.

You must return or hand over the goods to us without delay and in any case at the latest within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the expiry of the 14-day deadline.

You shall bear the direct cost of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of the quality, properties, and functioning of the goods.

Sample revocation form

If you wish to revoke the contract, please fill in this form and send it back.

ALANDIA Gmbh & Co. KG, represented by ALANDIA Verwaltungsgesellschaft mbH, which is represented by Managing Director Dr. Mike Schallehn, Bismarckstrasse +49 (0)221 424 8749 Cologne (phone: +49 (0)221 424 8741, fax: +49 (0)221 424 8741, e-mail:

I/we (*) hereby revoke the contract for the purchase of the following goods (*)/performance of the following service (*) concluded by me/us (*)

- Ordered on (*) / received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only for notices on paper)

- Date__________

(*) Remove as appropriate.